How can I order at Feuerland Shop?


1. Shopping cart

Select the products you wish to order by clicking the "Add to Cart" button. This is your choice to your shopping cart. You can choose to change your order at any time by clicking on the box "Remove". By clicking the button "Checkout" you go to next order step.

2. Checkout

Please register with your email address and your password if you already have an account, otherwise please register as a new customer. Also an order as "guest" is possible. Your data will be collected in compliance with the data protection regulations, processed and used (see privacy policy). There is no other use or forwarding to third parties. Are you already registered, you can select the shipping method. By clicking the button "Next" to go to the next order step.

3. Billing address check / payment select

Now, check your billing address and enter your desired payment method. Click the button "Next" to go to the next order step.

4. Check shipping address / Shipping options

Now check your shipping address and enter your shipping method. Click the button "Next" to go to the next order step.

5. Ordering / Conditions and Privacy Policy

You get an overview of your order: the selected products, the shipping and billing address, and your contact information. Check that all items are correct and read the Terms and Conditions carefully. You can proceed with the order only if you agree to the Terms and Conditions and Privacy Policy (Checked). By clicking the "Buy" button you will send your order to us. This creates a legally binding offer. You will receive an e-mail confirming your order (order confirmation). The conclusion of the contract comes to pass with the sending of the items or a separate mail stating the order acceptance.

Cancellation policy

6. Declaration of obligatory and optional information to provide by the customer

When placing an order, the customer must provide the following information:

  • E-Mail-adress
  • passwort
  • first name
  • name
  • street
  • postal code
  • city
  • country
  • phone number

7. Information on storage of contract data

We do not save the contract data. You can save the contract using your internet browser of e-mail-programm. Please refer to the information of your browers/e-mail-program if you are unsure of the way this function works. When registering, you agreed that we save your personal data and the order details in your personal account. Here you can see older and current order details. For further information please contact Feuerland Shop.


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